TERMS OF PURCHASE
Personal data protection
By shopping at Nordic Speciosa, you accept our data protection policy and our processing of your personal data. We care about your privacy and do not collect more information than necessary to process your order. We never sell or pass on your data to third parties without a legal basis.
Nordic Speciosa is responsible for the processing of personal data that you have provided to us as a customer. Your personal data is processed by us in order to process your order and in cases where you have requested newsletters or promotional offers – to be able to adapt the marketing to your individual needs.
Personal data is any information that can be directly or indirectly attributed to a natural person. In order to process your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, IP address and purchase history. Your data is stored as long as we have a legal basis to process your data, for example to fulfil the agreement between us or to comply with a legal obligation under, for example, the Accounting Act.
In connection with a purchase, your personal data is processed to fulfil the contract with you. Marketing, campaigns and similar mailings are sent with your consent.
What information is shared and for what purpose?
When making purchases, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and telephone number. If you choose to pay by invoice, the social security number is also saved with the payment provider. The information is saved to be able to complete the purchase and to protect the parties against fraud. The payment providers/payment options we use at checkout are: Swish, card payment & Bankgiro payment.
In order to deliver your orders and complete our contract, we need to share specific information with the shipping company. What is shared with the shipping company is first name, last name and address information for delivery. Email address and/or mobile number may also be shared with the shipping company for notification. The shipping companies we cooperate with are: DHL.
If you have chosen to subscribe to our newsletter, your first name, last name and email address will be shared with our newsletter provider. This is to be able to keep you updated with information and offers for marketing purposes. We use Klaviyo for sending newsletters.
The buyer agrees to receive invitations via email to review the products the buyer has purchased. You have the right to receive extracts from all information that we hold about you. Extracts are delivered electronically in a readable format. You have the right to ask us to update incorrect information or supplement information that is incomplete. You can at any time request that the data relating to you be deleted. There are few exceptions to the right to erasure, such as if it must be retained because we have to fulfill a legal obligation (for example, according to the Accounting Act).
Nordic Speciosa is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed. We use industry standards such as SSL/TLS and one-way hash algorithms to store, process and communicate sensitive information such as personal data and passwords in a secure manner.
