Kratom FAQ
Here you’ll find all Kratom FAQ on everything from Kratom to shipping, payments and returns. Regardless where you live, these Kratom FAQ can answer your questions and increase your knowledge around Kratom.
Kratom
What is Kratom?
Kratom is a tropical tree species from South-East Asia, scientifically known as Mitragyna speciosa. Its leaves are used in skincare for exfoliation and softening.
Is Kratom legal in Europe?
The legal status of kratom varies across the European Union because each state has its own regulations. In some countries, kratom is completely legal, while in others it is regulated or outright banned. It’s important to note that EU legislation allows member states to implement national control measures for new psychoactive substances, such as kratom.
To ensure compliance with local laws and regulations, it is strongly recommended that you verify the current legal status of kratom in the specific country where you intend to buy or sell it. This will help you avoid potential legal issues and ensure you act in accordance with applicable laws.
How to use Kratom?
Kratom is used in skin care. As the dominant ingredient, making a body scrub with Kratom helps to remove dead skin cells. Kratom is also used in mist making due to the properties of the powder. It is important to follow the rules and laws of the country you are in.
Is Kratom safe?
When Kratom is used as a body scrub, the safety is acceptable.
However, the safety is very unclear when consuming Kratom. It is important to use Kratom responsibly and to follow the laws and regulations of the country you are in.
Shipping
How long does the delivery take?
Delivery times vary depending on the shipping method and destination.
DHL Express: 1–2 working days
DPD: 1-5 working days
PostNL: 1–7 working days
If you place your order before 15:00, we will ship it the same day.
What shipping options do you offer?
We offer letter mail and delivery to postal agents via DHL Express, DPD and PostNL.
I accidentally write the wrong data in the order, what should I do?
Email us at contact@nordicspeciosa.eu with your correct details as soon as you can, and we may be able to amend the order before it is dispatched.
Can I track my order?
Yes, once your order has been dispatched you will receive a tracking number via email which you can use to follow your delivery.
Payment
What payment methods do you accept?
Card payments, Revolut and Direct Bank transfer
Is it safe to pay online?
Yes, we use encrypted payment systems to ensure that your payment information is safe and protected.
Can I pay by invoice?
At the moment we do not offer payment by invoice.
What do I do if my payment fails?
If your payment fails, try again using the same or a different payment method. If it still doesn’t work, feel free to contact our customer service for help.
Return
What is your return policy?
We offer a 30-day return policy for unused and unopened products. Please contact our customer service to initiate a return.
How do I return a product?
To return a product, please contact our customer service to receive a return shipping label and instructions.
When will I get my refund?
Refunds are processed within 2-10 working days after we receive and check your returned product.
Can I exchange a product?
Yes, we offer exchanges for unused and unopened products within 30 days of purchase. Please contact our customer service to initiate an exchange.
Still have a question after this Kratom FAQ?
Please contact us and we will do everything in our power to help you.
Explore Our Kratom Selection
Mitragyna speciosa is a tropical evergreen tree native to Southeast Asia and belongs to the Rubiaceae family, the same botanical family as coffee. The tree is recognised for its large green leaves, which are harvested, dried and finely ground into botanical powder.
At Nordic Speciosa, our kratom is sourced from Borneo in Indonesia, one of the regions most closely associated with Mitragyna speciosa cultivation. We work with material originating from both plantations and naturally growing trees.
Our selection is divided into three main categories: green, red and white kratom. These names are commonly used within the kratom industry to distinguish products according to factors such as leaf characteristics, harvest selection and post-harvest processing.
Green Kratom
Green Kratom is one of the most popular categories of Mitragyna speciosa. Our green selection includes varieties such as Green Maeng Da and Green Borneo.
Green varieties are produced from carefully selected leaves that are dried and milled into a fine botanical powder. If you are exploring Mitragyna speciosa or comparing different varieties, our green kratom collection provides an easy way to view some of our established products.
View our Green Kratom collection .
Red Kratom
Our Red Kratom collection includes varieties such as Red Maeng Da and Red Borneo.
Red kratom is typically associated with mature leaf material and different drying or post-harvest processes compared with other categories. These processing differences can influence the colour, texture and botanical characteristics of the finished powder.
Browse our Red Kratom collection .
White Kratom
White Kratom represents another major category within the Mitragyna speciosa market.
Our selection includes White Maeng Da and White Borneo, produced from carefully selected leaf material from Indonesia. After harvesting, the leaves are dried, processed and finely milled to create a consistent botanical powder.
Explore our White Kratom collection .
Kratom Direct From Southeast Asia
The natural home of Mitragyna speciosa is Southeast Asia, where the tropical climate provides the heat, humidity and rainfall required by the tree.
Our kratom is sourced from Borneo, Indonesia, where Mitragyna speciosa has been growing for generations. Leaves are harvested before going through drying, milling and packaging processes designed to preserve the natural characteristics of the botanical material.
By keeping our sourcing straightforward, we can offer quality Mitragyna speciosa at competitive European prices.
Pure Mitragyna Speciosa With No Added Ingredients
When shopping for kratom online, transparency about the product is important.
Nordic Speciosa kratom contains 100% Mitragyna speciosa botanical material without added ingredients. The dried leaves are finely ground to create an even powder and packaged to help protect the material from moisture and light.
For best storage, keep botanical powders sealed in a cool, dry and dark location.
Buy Kratom Online From a European Supplier
Nordic Speciosa is operated by a company registered in the Netherlands and serves customers through our European online shop.
We aim to make ordering simple by combining:
- Carefully sourced Mitragyna speciosa from Indonesia
- Green, red and white kratom varieties
- Competitive prices
- Small and bulk package options
- Fast order processing
- European delivery
- Dedicated customer support
Orders placed within our stated dispatch window are normally prepared for shipment the same working day. Delivery times depend on the destination and selected shipping method.
Choosing Between Green, Red and White Kratom
The terms green, red and white kratom are widely used commercially, but they should not be considered a formal botanical classification of separate Mitragyna speciosa species.
Instead, the categories can reflect differences in leaf selection, maturity, drying techniques and other post-harvest processes.
For this reason, one useful way to compare products is to look at the individual variety, origin, processing and product information rather than relying only on the colour name.
- Green Kratom – including Green Maeng Da and Green Borneo
- Red Kratom – including Red Maeng Da and Red Borneo
- White Kratom – including White Maeng Da and White Borneo
Frequently Asked Questions About Kratom
What is kratom?
Kratom is the common name for Mitragyna speciosa, a tropical evergreen tree native to Southeast Asia. It belongs to the Rubiaceae botanical family. Its leaves can be harvested, dried and ground into a fine botanical powder.
Where does Nordic Speciosa kratom come from?
Our Mitragyna speciosa is sourced from Borneo in Indonesia, from both cultivated plantations and naturally growing trees.
What is the difference between green, red and white kratom?
Green, red and white are commercial categories commonly used to distinguish Mitragyna speciosa products. Differences may relate to leaf selection, maturity and post-harvest processing rather than separate botanical species.
Does Nordic Speciosa kratom contain additives?
No. Our kratom products consist of Mitragyna speciosa botanical material without added ingredients.
Do you ship kratom within Europe?
Nordic Speciosa provides European delivery where permitted. Delivery availability and legal requirements vary between countries, so customers should always check the regulations applicable in their destination country before ordering.
Is kratom intended for human consumption?
No. Nordic Speciosa sells Mitragyna speciosa as botanical raw material and it is not intended for human consumption, food, supplements or medicinal use.
Discover Nordic Speciosa
Whether you are searching for Green Maeng Da, Red Borneo, White Maeng Da or other Mitragyna speciosa varieties, Nordic Speciosa provides a simple way to explore kratom online from a European supplier.
Browse our kratom shop above, compare available varieties and package sizes, or visit our dedicated Green Kratom, Red Kratom and White Kratom collections to learn more about each category.
